Empowering and Engaging ACO Patients

Population Health Solutions for Accountable Care Organizations

Empowering and Engaging ACO Patients

Population Health Solutions for Accountable Care Organizations

Partner with HealthChampion

Engagement is the great unmet need of population health, especially for accountable care organizations (ACO). Are you ready to take your ACO’s population health program to the next stage?

The Challenge

Population health has been at the heart of ACOs from the very beginning. Because so many ACOs deal with Medicaid, Medicare or communities with significant public health issues, population health management for ACOs face a greater challenge in simultaneously managing healthcare cost, utilization and quality.

Like many ACOs, you’ve probably…

  • Invested in electronic health record (EHR) systems.
  • Re-engineered your practice to create high-performance care teams.
  • Undergone a cultural shift with initiatives like extended hours, open-access scheduling, online resources and closer supervision of discharged patients.

Unfortunately, it hasn’t been enough.

Those steps have laid the groundwork for a truly successful ACO population health program. But they’re not enough to address one of the key challenges for any population health program: your population’s engagement.

HealthChampion for ACO Population Engagement

HealthChampion provides a platform that can help accountable care organizations finally get ahead of the curve – by focusing on the successful engagement and empowerment of their population.

Post-Discharge Management

Challenge: Released patients fail to follow recommendations, especially when long-term lifestyle changes are required to prevent future readmittance.

Solution: HealthChampion helps keep released patients on track with their medication and care management by making it easier for them—and you.

In addition to providing them with all their EMR data and your recommendations, we provide a detailed knowledge base and personalized program to guide them on the path to better health. We also collect real-time data from fitness apps (such as FitBit and Apple watches) and home medical devices, to provide you with detailed tracking data.

Population Engagement

Challenge: You’ve identified and advised high-risk patients on steps they need to take to address their chronic conditions, but many fail to follow recommendations.

Solution: HealthChampion employs an array of user feedback loops, advanced UX designs, proven gamification tactics and empowerment strategies to provide the personalized motivation many patients need to stay engaged and on the path.

And we meet your patients where they’re situated. Whether through online support forums on their tablet or through our handy app on their ever-present smart phone, we provide your patients with the resources, motivation and incentives they often need.

Helping Patients Manage Their Chronic Conditions

The HealthChampion platform provides customizable health pathways that your patients and members can use to manage specific chronic diseases or their transitions to healthier lifestyles.

Weight Management

Personalized and incentivized programs to help individuals get control of their weight.

Hypertension

Exercise, medication and stress reduction programs to help individuals control their blood pressure.

Hyperlipidemia

Nutrition, exercise, medication and lifestyle programs to  cholesterol and triglycerides in check.

Smoking Cessation

Clinically based programs to help smokers kick the habit and guide them on the path to better health.

Creating Your Own ACO Care Pathways

With the HealthChampion platform, you’re not limited to just the health pathways we create. You can also create your own. Our Health Pathways feature allows you to develop your own co-branded health management programs to help your ACO patients, even after your session ends.

You can use our platform to create your own pathways for weight loss, smoking cessation, exercise, nutrition or other health improvement regimens. You can then share your customized pathways with your users or market them to our HealthChampion community.

Empowering Your ACO Population

At HealthChampion, we believe that long-term success in population health for ACOs depends on using technology and innovation to first give consumers more control over their health and care. One of many barriers to continued engagement with more of your population is the sense of powerlessness that patients often feel when confronted with a serious condition or chronic disease.

By putting consumers in greater control of their health journey, HealthChampion transforms the dynamic from care-centric to patient-driven. While this may be a minor distinction to some, giving people actual control is a big step toward the greater goal of continuous engagement and improved population health.

Ownership

Patients can control their EHR from different providers and devices.

Choice

Users can choose and customize their health management programs.

Community

Moderated support available from others on similar health journeys.

Informed

An educational Knowledge Base always at their fingertips.

Easy

Data tracking, both manually and through their device APIs.

Input

User feedback is encouraged, acknowledged and used.

Motivated

Attainable goal-setting and personalized progress charts.

Incentivized

Multiple gamification tactics to encourage daily and continuous use.

Guided

User-approved personalized notifications on multiple channels.

The Next Stage of Population Health for ACOs

Technology and the population health movement has fueled many improvements and savings for our healthcare industry. But the promise of improved public health outcomes has not yet been fulfilled.

There have been advances, along with a significant investment by healthcare providers throughout the healthcare ecosystem. Along the way, we’ve learned that…

  • More bodies (physicians, nurses, case managers, admission desks, post-op teams, etc.) helped but is not the answer.
  • Delivering paper recommendations and more information after each visit also helps, but it’s not enough to get people engaged.
  • Thousands of app store health and wellness applications haven’t solved the problem either.

The reason is that many of the traditional behavior modification strategies we’ve relied on have proven less than effective in our fast-evolving digital world. The channels are there to engage the bulk of your population more effectively. What has been missing is a platform that not only leverages leading-edge technology and analytics, but also leverages behavior strategies aligned with today’s digital health environment.

Until now.

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